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Cookie Policy

Cookies are small pieces of data which your web browser stores at the request of certain web sites. We may send cookies to your device when you use Nagwa content, products, or services to improve these services and make them more tailored to the needs of each user. This Cookie Policy outlines how and why we use cookies.

In this Policy, when we mention “cookies” we are also referring to other technologies that collect information in a similar way to cookies on websites or emails (e.g. web beacons). When we mention “Nagwa Services” or “Services”, we refer to all our websites, emails, and mobile applications.

The cookies we use are typically made up of three pieces of information:

  • The name of the cookie (uniquely defined for each cookie by the site that generates it),
  • The data it gathers in order to track your previous activity on our Services,
  • The expiration time (i.e. the amount of time after which the cookie will be automatically deleted from your device).

Why Do We Use Cookies?

We use cookies to provide a better experience for people using Nagwa Services. Cookies can be used to restore your data if you’ve used our Services on a device before, provide you with content relevant to your location (for example country specific content), and record the way you use the Services to allow us to maintain and improve user experience.

What Types of Cookies Do We Use?

In this section we will briefly describe the different types of cookies we use within our Services, as well as their functionality.

The cookies used within Nagwa Services can be broadly divided into the following categories:

  1. Strictly Necessary Cookies

    These cookies are essential for us to provide users with our Services. They enable users to navigate our websites and apps, and access secure areas. Without them, we cannot provide our Services. Because of this, we do not need to ask for consent to use them.

  2. Performance Cookies

    These cookies track how users navigate and use our Services. For example, they can be used to track which of our web pages visitors go to most often, whether users opened marketing emails from us, and more.

    This information is not linked to any individual users, and instead allows us to collectively categorize our users into different groups so we can understand the relative proportions within each of these groups.

    We do not pass this information to third parties in a way that allows users to be personally identified. However, we may associate this cookie data with other personally identifiable data submitted by our users (e.g. when they partially or fully complete a form), in order to ensure our communications are relevant to our users. We ask each user’s consent to use these cookies.

  3. User Experience Cookies

    We use certain cookies to collect information about the usage of our Services. We use this information to improve the user experience by prioritizing improvements to be made to our Services, as well as figuring out which parts of our Services are most used in order to provide a better user experience.

    The emails we send out to users for marketing purposes may contain a “web beacon pixel” used to determine whether an email was opened, and to verify any clicks on links or advertisements within the email.

    We may use this information to determine which emails are of more interest to users, and to ask users who do not open our emails if they wish to continue receiving them.

    When an email is deleted, the web beacon pixel is also deleted. If a user does not wish for the pixel to be downloaded onto their device, they should read the email in plain text view, with images disabled. We ask each user’s consent to use these cookies.

  4. Functionality Cookies

    These cookies are used to provide a more personal user experience by (for example) remembering user choices for customizable parameters such as the user’s language, country, and curriculum of choice. The information collected by these cookies may be anonymized and cookies cannot track your browsing activities on any websites or mobile apps not created by Nagwa. By Using Nagwa’s Services you agree to letting us place cookies of this type on your device. We ask each user’s consent to use these cookies.

  5. Behaviourally Targeted Advertising Cookies

    These cookies are used to deliver targeted advertising to each user, based on their usage data and their interests. These cookies also remember that you have visited our Services and use this information to tailor advertising for our Services when you visit other websites or mobile apps.

    These cookies are placed by advertising networks. For more information about these advertising cookies, or to opt out of their use on your devices, head over to YourAdChoices. We ask each user’s consent to use these cookies.

  6. Third-Party Cookies

    If you click on any hyperlinks from Nagwa Services that take you to any third-party website, you may be sent cookies from these third-party websites. Third-party websites have their own cookie and privacy policies. Please check the third-party websites for more information on how they use cookies.

    Additionally, we utilize cookies from third-party sources within Nagwa Services. For example, we may use third-party cookies during online transactions to help prevent fraud. You can find links to relevant third-party privacy and cookie policies below. We ask each user’s consent to use these cookies.

    Tawk.to privacy policy: https://www.tawk.to/privacy-policy/

    FaceBook cookie policy: https://www.facebook.com/policies/cookies/

    Google Analytics partner sites policy: https://policies.google.com/technologies/partner-sites

Nagwa uses cookies to ensure you get the best experience on our website. Learn more about our Privacy Policy.