Senior Sales Executive (Ismailia/Suez/Port Said)

Ismailia/Suez/Port Said • Egypt

Nagwa is looking for a self-motivated individual who can drive and improve our sales activities to promote the Nagwa brand and attract potential users in order to meet the company’s objectives and targets.

Responsibilities

  • Planning and executing visits to schools, educational institutes, and universities
  • Building and analyzing potential and current user databases in order to identify new opportunities and growth strategies across different regions
  • Delivering all customer requests to the designated team in a timely manner
  • Maintaining good long-term relations with customers to ensure maximum user satisfaction
  • Delivering and handling customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
  • Executing the full sales cycle to ensure the efficiency of our sales operations
  • Leading the cross-selling and upselling to increase profit margins
  • Providing regular updates to management by submitting activity and result reports
  • Managing and monitoring the progress in sales target achievement
  • Achieving the required monthly and annual targets
  • Maintaining complete documentation and financial records for all product- and service-related activities
  • Attending events, exhibitions, conferences, and meetings

Qualifications & Work Experience

  • Bachelor’s degree in any field
  • 3+ years of relevant experience in sales, preferably in e-learning, digital education, education, and IT sectors
  • Excellent technical aptitude
  • Knowledge of the principles and practices of sales
  • Knowledge of customer service principles
  • Knowledge of basic business principles
  • Proven track record of achieving sales targets
  • Car owner

Job Behavioral Competencies

  • Excellent communication skills
  • Exceptional presentation and negotiation skills
  • Accuracy and attention to detail
  • Customer service orientation
  • Problem solving skills
  • Emotional stability and adaptability
  • Collaboration and influence
  • Ability to work within a team

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